Hi, I tried four days to contact TPG via online chat, but when it took half hour of waiting time and finally went through the identity check procedure, I was put in waiting again for a cancellation specialist to process but no one turned up in next couple of hours! It happened several times. No one replied to my email either!   Can you please reply to me for the request because I also need you to refund me the $59.99 you pre-debited on 18 Mar for the usage period of 25 Mar - 24 Apr.   regards Sunny ... View more