Hi @Leaders11,   Welcome to the community!   We did an articles that you may find helpful, this will guide you on how to retrieve the Wireless Password to connect your device(s).   See links below.   Forgotten Your Wi-Fi Password? Retrieving Wi-Fi Password on TPG Modems How to Connect to Your Wi-Fi network Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you. Regards,  ... View more