TPG Community

alstonzkam · ‎27-03-2020

Hi there, We are also having the same issues. The modem was installed over two days ago now and we are still getting this message. . We have tried to call for the last 48 hours with no luck, and also have had no way of getting through on the chat support. Are you able to assist ASAP please? We have been loyal customers so it's dissappointing that we cannot get through to anyone on the TPG team. Thanks

alstonzkam · ‎26-03-2020

Technician came out more than 24 hours ago to install the modem etc. We've had the above error message come up everytime we've tried to connect. We've reset using the button (as opposed to turninig on and off) but the above message still appears.

TPG Community

About alstonzkam

Re: Your newly installed broadband equipment is waiting to be automatically configured.

Your newly installed broadband equipment is waiting to be automatically configured