I just reached out account specialist via chat support. Here is the official information from TPG for cancellation. Provide 30 days notice. You are required to provide written notice for cancellation to proceed. Kindly send an email to cancel@tpg.com.au . The cancellation request will be processed and confirmed to you once this email is received. Account will remain active and billing will continue until cancellation is finalized.   ... View more

No one contacts me.  ... View more