Can someone please contact me ASAP to resolve my internet? I have tried chat support - it does not work. This is plan ridiculous. I am paying for a service I am not receiving. All I need a qualified customer support expert to do is check the status of my account. If this can not be resolved in a timely manner I’ll be forced to put in a formal complaint to the telco ombudsman. I’m sure you can understand. Account name incendiafire9. No dsl line working. It is not connected. My modem is plugged in accurately. This is a service issue. That needs to be investigated and resolved ASAP. ... View more