Can I please get some assistance?  Ive been getting transferred around Chat support groups with zero actual help for 3 days.  No response by phone, from requesting a call back, or by email.  I've been waiting in the current Chat for over an hour since being told I was being transferred.  My head is going to explode.  This level of customer service is unacceptable. I need to upgrade now please, not after COVID-19 has passed.... Please help!!! ... View more