TPG Community

Get online support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

About steelies

since ‎28-03-2020
‎03-05-2020
steelies
Level 2

Message about computer 192-168-1-130.tpgi.com.au

by Level 2 in Broadband Internet
‎03-05-2020 04:51 PM
‎03-05-2020 04:51 PM
I have just run Clean My Mac and am now receiving a pop-up that says "The computer "192-168-1-130.tpgi.com.au" is attempting to access rapportd on your computer.  Do you want to allow this connection?"  It's giving me the options to Block or Allow.  Is this legit and what should I do? ... View more

Configuring Account

by Level 2 in TPG Community Feedback
‎30-03-2020 06:39 PM
‎30-03-2020 06:39 PM
Can someone please take me through the process for configuring my TPG email account in Outlook on my Mac.  Thank you! ... View more

Re: Outlook email error

by Level 2 in Broadband Internet
‎30-03-2020 05:38 PM
‎30-03-2020 05:38 PM
Yes, that's where I changed my Password.  I'm afraid I don't understand the rest of your message.  Change what back to where? ... View more

Re: Online Chat

by Level 2 in Accounts and Billing
‎30-03-2020 05:36 PM
‎30-03-2020 05:36 PM
I've been trying for 2 days now to start a Live Chat conversation. Every time I am told they're too busy.  This is about the worst service ever.  I am so frustrated that I can't use my email to send anything.  Seriously going to start looking for another provider!!   ... View more

Re: Outlook email error

by Level 2 in Broadband Internet
‎28-03-2020 02:39 PM
‎28-03-2020 02:39 PM
Hi, David. I  changed it originally in Post Office then proceeded to change it in my Outlook so that the two matched.  Funny thing is I can receive emails but just cannot send without that message coming up.  Would you suggest that I change everything back then starting with Post Office and then through Outlook itself? ... View more

Outlook email error

by Level 2 in Broadband Internet
‎28-03-2020 01:36 PM
‎28-03-2020 01:36 PM
As it looked as though my email had been hacked I changed my password.  I logged into Postbox and everything seemed to be working OK.  I then tried to send email via Outlook on Mac but recevied the following message: 5.7.8 [TPG-A02] Authentication denied. User steelies@tpg.com.au is banned from using SMTP AUTH due to previous abuse TPG online chat wasn't able to help because Post Office was working fine and they said they couldn't really help with third party programs.  Microsoft online chat services were next to useless and have been unable to help me with a solution.  Note that I can receive messages via Outlook on Mac but can't send them. Has anyone had this problem and, if so, can you help me fix my settings to sort this out.  Thanks! ... View more
Latest Tags
No tags yet