Hi There,     My internet was working yesterday on 28/03/2020 all day - although it was slow but at least I had internet. Today 29/03/2020 - This morning I woke up my FTTC device "DSL" light was flashing. This resulted with me not having any internet connection.   I can connect to my modem - all my devices are connected via wireless from the router. But it seems the DSL connection is not up. I checked my billing account and all my payments are upto date.   I have checked the network status for any outages in my area there's none: https://www.nbnco.com.au/support/network-status   I have gone through the "trouble shooting your internet connection document" still no luck.    I have tried to chat online and these no response. I've been on the phone for 1 hour with on hold music - after that it simply hangs up on me.   This is the best support loop in history - Phone tells you to go to online chat --> online chat --> states our customer service team are busy helping others, please try again later.    How do I do my job for my organisation - when you can't provide internet access? ... View more