I was told the NBN refunds would begin rolling out at the start of april? then I was told that I would recieve the compensation before the 28th of april. It is now the 30th of April. I have spoken to accounts, and a supivisor who told me that she would call me back today, but I've yet to hear anything. Does anyone know what's going on?? Unfortunatly I am in need of this money, and TPG are being no help. The customer service of TPG is appauling and will be going back to iinet as soon as I possibley can. No idea why I didn't just stick with them when I moved house. I will also be contacting the ombudsman in regards to this issue. This is just one of many problems I've had with this poorly run company.
... View more