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Fleggy · ‎31-03-2020

We can log into the Post Office using the email address and password, but the same email address and password does not work for Outlook 2016. My Aunty has a Hauwei router - where would we put the username and password? I have looked at each settings page on the router and there is nowhere to put it in

Fleggy · ‎30-03-2020

I am trying to assist my Aunty to setup her new PC. We have the username and password to log into Post Office to see her emails, however when we try that username and password to log in to the My Account section, it does not work. I am trying to setup Outlook 2016 for her but the Post Office email address and password combination is not working. I cannot get onto Tech Support for assistance - is the My Account password the password I need to use in Outlook? If so, if I reset the password using the Forgotten Password tool, will that stop her NBN service from working?

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Re: Resetting Account Password on NBN

Resetting Account Password on NBN