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themortons · ‎31-03-2020

I spoke to someone on the online chat who did a reset from his end, which seemed to fix everything. Thanks for your help!

themortons · ‎30-03-2020

Hi, Thanks for the reply. The answer to your questions: Yes we have the Archer VR1600v It is plugged into a wall socket The DSL and the Internet light are always on There is nothing connected via cable to the router Yes we can connect to teh 2.4G band, however this drops out intermittently Yes there are good signal strength This is an apartment building, so there are other wireless networks Being close doesnt matter. My main computer is only one metre away

themortons · ‎30-03-2020

I had FTTB installed in my home today. Ever since the install (8 hours ago), I have had the following issues: Consistent dropouts We cant join the 5ghz wifi When we can join the 5ghz wifi, it stays connected for one minute before dropping out again I would appreciate some help with this. So far I have: restarted the modem (numerous times). The lights are always on so im not sure this is the problem Renamed the wireless and updated the password. Still no fix. Can someone please provide assistance? I cant get on to the chat function either Thanks Casey

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Re: FTTB Installed today - Dropping out regularly

Re: FTTB Installed today - Dropping out regularly

FTTB Installed today - Dropping out regularly