Since we moved to TPG on a nbn plan we are not happy at all. The speed is ridiculously slow, wi fi modem (Huawei )that was provided by Tpg is bad, dropping very often and signal is very bad. Called Tpg many times but as always everything is fine. Customer service is very bad. Got upgraded from 25 mbps to 50 mbps and the speed is the same. Called customer service about that and the answer was we can move you back to 25mbps plan again. How arrogant.
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