My ticket No. 10385996 is just not resolved. Not able to contact. What is the process for cancellation ? I will be contacting the bank and stop paying.  ... View more

Ticket number 10385996 - the Internet is not working since 8:30AM. I got SMS from TPG that the nbn outage is resolved and I have unplugged my modem and restarted it twice. Despite this It is not working  This problem is since last monday. Also the NBN website does not indicate any outage in my area.     Canyou please check this up ?    Also for the last 6-7 weekdays - I have not had internet since 8:00 AM to 5:30 PM.  Can I receive a proportionate refund for this period of the fees paid.  Thanks      ... View more