Thanks Peter for kicking that off - we'll wait and see the response for sending out the NCD.    For those that come across this thread -    A) I'd advised TPG some weeks ago that the NCD isn't present, but the call center had informed me there's nothing they can do until the actual 'on' date (when the service swaps to the new location). They are also following a very strict script on HFC provision  - saying in all cases a technician needs to come out for HFC NBN.     B) TPG still need to send out the NCD. Upon checking with NBN  - it is NOT process that HFC must be attended by a technician in all cases  - only where a fresh install is required. If you're already wired up (they have the records for this and will check for you) the ball is purely in TPG's court. What happened to me is an edge case from TPG which in theory shouldn't occur often. (The previous owner got NBN provisioned but not actually installed as they didn't want/need internet, although this also occur if someone nicks off with the NCD when moving which they have a seperate process for)    C) To answer my own question - There is some benefit in using 'Moving Home' if the NBN NCD is already in place, no point if not (and you can explore competitors with no difference in setup times. YMMV.)          ... View more

Hi David,    I set up a VDSL connection on path 0 but returned 'authenticated' /  'unconfigured'. Guess I'll wait to see what support comes up with (or wait the two months for NBN, might be faster than the current queue!)    edit - checked the utility room - difference of ~0.5Mbps which can be explained by old copper wiring to the individual units, but nothing definitive.  It'll be something either congestion related or line issues / NBN issues outside my block.    Thanks again - I'll mark as closed!   Cheers, Nick             ... View more