No that didn't help much. But one of helpdesk guys has updated my router to lastest firmware, it didn't fix my issue either.   I am thinking wether TPG can revert my broadband from NBN to previous one. This fibre one doesn't really work well. I have to turn on my modem to be able to use my landline phone and also I cannot use another normal router to replace if this router for NBN is broken. ... View more