All excited to receive the modem / router yesterday morning... Followed all the rules and installed as directed. No connection... called TPG... followed all instructions about getting M/R set up... Advised it was NBN equipment... Have to say that TPG have been in touch...3 or 4 texts since yesterday afternoon. Been advised that Tech said he /she will be here on Tuesday15/05.... Questions: When do I start paying for service if it is non existent? Are they reliable? I need my internet for work badly and health reasons. I am using different internet connection to send this email... Any comments? ... View more