I'm unable to connect to the internet (FTTB). On the modem, the "Internet" light is red solid. I've spoken to accounts, no issue with the account. All paid up (as is the case every month). Accounts transferred me to technical support - and that's where the story ends. Unable to get any assistance. I've tried powercycling, resetting my password, updating this in the modem. The settings have worked for over 2yrs without issue.
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