I can also verify that the users.tpg.com.au server has not been operating since 18 May.   After a lengthy phone call I was asked to send detailed email to webmaster@tpg.com.au No reply - so sent a follow-up second email. Again no reply! Tried sending to helpdesk@tpg.com.au and at least received a reply this time.   So far poor response from TPG. ... View more