Username: vasilios1976 Account Number: 6792209 Vasilios karpathiou u51/40 Park Terrace Gilberton 5081 10/05/1976 ph: 0423072509 I just want 2 say I've had enough of waiting 2 get service I don't understand why its taking so long to get my problem fixed last night I was talking via message on tpg app I was told by the lady I was messaging she was going to get technical support 2 speak with me & they didn't I was also on hold on the phone for just under 5 hours this is bloody ridiculous I have paid for the first month $99,99 I would like somebody 2 call me in the morning & tell me what is happening & wen will I have service I don't want another email telling I need to call tpg & follow the prompts course that will not be happening all I know is I message & call & nothing happens I've kept all the emails & all the replies I haven't deleted not 1 of them I have had enough of this if nothing happens by Monday morning I'm cancelling & I would appreciate a full refund of that money please & I will be going 2 another internet provider thanku very much Vasilios karpathio   ... View more

Username: vasilios1976 2 Account Number: 6792209 this is ridicule's ive never been on hold for this long I call 5 & halve hours ago & still on hold yous saying to me & call which I did over 5hrs ago im saying the nbn box were I have to connect the modern there is nothing in that box its empty when I say empty theres no plugs thers only box & power cord nothing else so tell me how am I meant to connect the modern ive waited over a week & abit to receive the modern & I still cant use it ive paid $100 & nothingnow I have 2 preferably have wait for another week for a technician someone please call me don't ask me to call otherwise I will call ill be calling the ombudsman this is bloody ridiculous ive paid for service & I cant even use it & im not paying for technician because the nbn box is empty ... View more