Yes, I agree and this is exactly what I have experienced for weeks and have not even been able to begin my service with them but am locked into their contract. I would be okay with it all if I could reach someone via any medium and they simply let me know I am on their list and in their cue but even this isn't possible...it's literally like they've closed completely and just have robotic messages covering basic responses (i.e. we can't attend to you)...and that's it. ... View more