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About jharitos75

since ‎03-04-2020
‎17-04-2020
jharitos75
Level 4

Re: 5112552

by Level 4 in Welcome
‎17-04-2020 05:19 PM
‎17-04-2020 05:19 PM
will do. ... View more

Re: 5112552

by Level 4 in Welcome
‎17-04-2020 01:48 PM
‎17-04-2020 01:48 PM
Good,   Please do not mark this as SOLVED yet though as there is a very long waiti until next Friday. ... View more

Re: 5112552

by Level 4 in Welcome
‎17-04-2020 12:08 PM
‎17-04-2020 12:08 PM
Thanks Rajen,   I received a call from Tech Support and they have booked an NBN tech to visit me next Friday 24th.. Fingers crossed for a resolution.   Appreciate your help ... View more

Re: 5112552

by Level 4 in Welcome
‎17-04-2020 09:47 AM
‎17-04-2020 09:47 AM
Hi Rajen,   Anytime today is fine, I am working from home today on ADSL.   Thanks ... View more

Re: I have plugged in both NCD and Modem - more than 24 hours NO INTERNET!!!! HElloooooo

by Level 4 in NBN Installation
‎16-04-2020 09:20 PM
‎16-04-2020 09:20 PM
Thought Id bump this one as well... why not Im just yelling at clouds at this stage. ... View more

Re: 14 days since I received my NCD and router and STILL no service!!!!!!!!!!!!!

by Level 4 in NBN Installation
‎16-04-2020 09:18 PM
‎16-04-2020 09:18 PM
Ive started 3 posts now, hahahah still no resolution.. TPG = Total Piss-taking Group???? ... View more

Re: 5112552

by Level 4 in Welcome
‎16-04-2020 09:17 PM
‎16-04-2020 09:17 PM
Oh well I guess Ill try again tomorrow.  PATHETIC really but there you have it. ... View more

Re: 14 days since I received my NCD and router and STILL no service!!!!!!!!!!!!!

by Level 4 in NBN Installation
‎16-04-2020 07:54 PM
‎16-04-2020 07:54 PM
Sick of posting on this thing ...... either fix it, do something about my NBN or cancel it, tell me you cant provide service so I can arrange with another carrier .... RESPOND..... its not hard. ... View more

Re: 5112552

by Level 4 in Welcome
‎16-04-2020 07:33 PM
‎16-04-2020 07:33 PM
7.30 and still no call...... ... View more

Re: 5112552

by Level 4 in Welcome
‎16-04-2020 06:55 PM
‎16-04-2020 06:55 PM
 is now 7pm Australian time and STILL no call.......     ... View more

Re: 5112552

by Level 4 in Welcome
‎16-04-2020 06:09 PM
‎16-04-2020 06:09 PM
It is now 6pm in Australia (Melbourne) and NO PHONE CONTACT>>>>>    Truley it has now become a farce.... I get companies like this outsource call centres to 3rd world **holes to make their profit margins nice and fat but surely in a situation like this they can hire a few Aussie bodies and set them up somehwere to deal with the incredible overflow.... OK I get the that the Philipines are in lock down and that 3-4 of your call staff that have the capacity to work from home are overwhelmed but DO SOMETHING!!!!!!!!!!!! ... View more

Re: 5112552

by Level 4 in Welcome
‎16-04-2020 04:44 PM
‎16-04-2020 04:44 PM
Thanks, 15mins to go..... ... View more

Re: 5112552

by Level 4 in Welcome
‎15-04-2020 06:50 PM
‎15-04-2020 06:50 PM
Will I get a telephone call tonight YES or NO??????   Can someone please reply??????? ... View more

Re: 5112552

by Level 4 in Welcome
‎15-04-2020 05:55 PM
‎15-04-2020 05:55 PM
Hi Rajen... I am at home, waiting for the phone call..... any idea when i will be contacted? ... View more

Re: 5112552

by Level 4 in Welcome
‎15-04-2020 12:44 PM
‎15-04-2020 12:44 PM
Thanks Rajen,   I spoke to someone earlier today and asked if they can call me tonight after 5.30,,,,,   Hope it helps. ... View more

Re: 5112552

by Level 4 in Welcome
‎14-04-2020 06:43 PM
‎14-04-2020 06:43 PM
Hi Rajen, someone called from your 02 number today but I missed the call. no message or anything. ofcourse when I tried to call back, no answer....   Please keep trying :) ... View more

Re: 5112552

by Level 4 in Welcome
‎13-04-2020 04:21 PM
‎13-04-2020 04:21 PM
Hi Anyone out there.,   Can you please have engineering cointact me please? I received my NBN box and modem nearly 2 weeks ago now and have received 3-4 sms messages from TPG that my service is ready to connect. I plug ibn my NBN box and modem as shown and then the power, link nd DSL light flash on the NBN box but after 1-2 minutes the DSL light goes out and stays out... I am pluggoin in the phone cable to the same jack I am currently accessing ADSL through (with tpg) but it still appears to not be working. Is it a faulty NBN box or is my service just weak..... Please help. ... View more

Re: 5112552

by Level 4 in Welcome
‎12-04-2020 09:53 PM
‎12-04-2020 09:53 PM
... ... View more

Re: 5112552

by Level 4 in Welcome
‎12-04-2020 03:32 PM
‎12-04-2020 03:32 PM
Another daily reminder that I still have no NBN ... View more

Re: 5112552

by Level 4 in Welcome
‎11-04-2020 03:22 PM
‎11-04-2020 03:22 PM
Can I PLEASE have someone contact me to advise when my NBN issue wil be attended too? It has now been1.5 weeks since I received the NBN box and router. Almost a week since I was advised via sms that I can connect and still nothing.... Please contac me. ... View more

Re: 5112552

by Level 4 in Welcome
‎09-04-2020 01:23 PM
‎09-04-2020 01:23 PM
And still no contact>>>>>>> ... View more

Re: 5112552

by Level 4 in Welcome
‎09-04-2020 10:48 AM
‎09-04-2020 10:48 AM
Still No contact...... ... View more

Re: 5112552

by Level 4 in Welcome
‎08-04-2020 07:52 PM
‎08-04-2020 07:52 PM
I received a call today from Engineering while I was at work to 'trouble shoot' the  problem. Shortly afterwards I received the SMS from TPG that my NBN service is awaiting activiation.   I ahve followed the plug in steps and still no DSL or LAN light coming on my NBN box and thus no Internet light on the Router...  I know that the Phone jack is correct as I am currently having to connect to ADSL modem and connect to be able to contact you. I have tried calling and was on hold listening to your godawful hold messages for about an hour... no reply.....   C'mon its been a week now..... ... View more

Re: 5112552

by Level 4 in Welcome
‎07-04-2020 09:02 PM
‎07-04-2020 09:02 PM
Thanks Rajen, please keep me posted.   I am on ADSL at the moment for home thats right. ... View more

Re: 5112552

by Level 4 in Welcome
‎07-04-2020 09:51 AM
‎07-04-2020 09:51 AM
Can someone please confirm when my NBN will be operational? ... View more

Re: 5112552

by Level 4 in Welcome
‎06-04-2020 07:34 PM
‎06-04-2020 07:34 PM
........ ... View more

Re: 5112552

by Level 4 in Welcome
‎06-04-2020 05:02 PM
‎06-04-2020 05:02 PM
Ive been with them for years and to be honest they have always been very helpful. This Corona Virus things must have hit them (and every other industry in the world right now) pretty hard so Im trying to stay patient....  ... View more

Re: 5112552

by Level 4 in Welcome
‎06-04-2020 04:20 PM
‎06-04-2020 04:20 PM
Hello Rajen or anyone still left alive in this post apocalyptic cyber wasteland....    Ive had my New TPG Modem and new NBN box since Thursday morning last week and still NO indication that my service can be activated.   I was promised a call from Engineering to advise details but that was on Saturday and still nothing. ... View more

Re: 5112552

by Level 4 in Welcome
‎04-04-2020 09:03 PM
‎04-04-2020 09:03 PM
Hello Rajen,   Still waiting on that phone call from engineering???????? ... View more
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