Hi, I got a sms today to say it has been activated, I set up the modem etc, but the internet light itself has not come on? ... View more

I am deaf, and my mother is also deaf. We got our TPG equipment recently, and there's no internet light yet. We rerally need the internet to communicate via video calls, and to see information in our language - sign language, but without the internet it is hard to do so. I wanted to make a call, but this is closed due to the pandemic. Any information we can get here?  ... View more