I have had similar issues no reply to online requests and phone call back option doesn’t allow for tech support tpg you need to get better at responding to customers especially ally now working from home due to covid 19 ... View more

Hi Peter did you get a resolve? Ive had a similar situation our modem was unplugged last night and it wont reconnect so we bought ne router thinking it was a faulty modem same issue red light on modem connects to wqifi but no internet.. Alas all attempts to speak to tpg have been wasted time - no reply to online and call back requests and phones just hang up when on hold.    ... View more