Dear Sir/Madam, I have received an email and text stating  that the NBN service is activated and online. However, if I check the online TPG tool to check progress it states:   Your installation is progressing. We’re working hard on getting the service available for you. We'll keep you posted on the progress!   I am currently trying to connect the modem but the NBN UNID1 is not showing any colour. I have followed this guide: https://www.tpg.com.au/support/nbn/problems_connect_internet_nbn However, it is still not working. The TPG phone support and the web chat is not working either. Therefore, please provide a solution shortly. I need internet in order to work.   Thanks ... View more