TPG Community

crux · ‎23-10-2022

@david64 I sent email to PCCW last week - they didn't response to me but the good news is today I see route to `http://q3.jia.360.cn/` works again and my door bell is now back to normal! Thanks lot for your support!

crux · ‎07-10-2022

Hi, I have smart door bell 360 D819 (https://smart.360.com/camera/d819.html) and it was working perfectly until 1st of Oct 2022. So I checked door bell log and I noticed the connection to the server failed.. sth like: 03-13 00:01:02.857 open camera config error 03-13 00:01:03.563 DefaultTimeServer is http://q3.jia.360.cn/status.php?uid=EU00U0500000446&version=D819_B_STA_20201117.0.5.50 03-13 00:01:04.811 date_header : 03-13 00:01:05.161 () master event [StaBind] FAILED(7)! 0 bytes, 0.235 s And if I open that link (http://q3.jia.360.cn/status.php?uid=EU00U0500000446&version=D819_B_STA_20201117.0.5.50) directly in my mobile without wifi it returned `ok` (see attachment). So I believe it's TPG blocked that site thus my door bell stopped working. Can it be removed from the block list?

crux · ‎04-06-2018

Thanks for reply. Somehow I got connected only after I cloned the mac from old router.

crux · ‎28-05-2018

Hi, I'm using TGP NBN FTTN service. I just got a new VDSL2 modem router ASUS DSL-3100 (https://www.asus.com/au/Networking/DSL-AC3100/) to replace the Huawei device came with contract. Would you please confrim if I need to clone the mac address to new router? I'm asking this becuase I was told by TPG support once that there is no need to set user ID/PW in router but TPG can recognized it automactilly using mac address. If that's true then the new router should use the same mac address as the old one? Thanks and Regards,

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About crux

Re: Why is site q3.jia.360.cn blocked?

Why is site q3.jia.360.cn blocked?

Re: Do I need to clone mac address to new router?

Do I need to clone mac address to new router?