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About gte888

since ‎05-04-2020
‎11-04-2021
gte888
Level 2

Re: NBN connection down in Artarmon NSW from 9pm 10-Apr

by Level 2 in Broadband Internet
‎11-04-2021 03:53 PM
‎11-04-2021 03:53 PM
Thanks Ahra,   My question is how to contact support after hours. I have checked the NBN service outage page, and the list was empty for my address.   As you said it was unplanned outage. But how will I find out on the weekend or after hours. It is important for me to know how to reach after hours support??? ... View more

Re: NBN connection down in Artarmon NSW from 9pm 10-Apr

by Level 2 in Broadband Internet
‎10-04-2021 11:38 PM
‎10-04-2021 11:38 PM
All working again. Not sure if TPG saw this message.   We did multiple reboots without success. I wish TPG has 24 hour support. Why not? ... View more

NBN connection down in Artarmon NSW from 9pm 10-Apr

by Level 2 in Broadband Internet
‎10-04-2021 09:46 PM
‎10-04-2021 09:46 PM
Hi, How do we contact TPG support after hours? Our NBN is out of service right now.   Thanks ... View more

NBN VOIP Settings

by Level 2 in Modems and Devices
‎05-04-2020 11:32 AM
‎05-04-2020 11:32 AM
Hi, I am currently on adsl2+ and I will have nbn installation on next week. I already have VOIP with ADSL.   But with the NBN, can you tell me what is the VOIP setting?   My router is tp-link TD-VG3631. And I will be following https://www.tp-link.com/au/support/faq/542/ to turn my current router for the new nbn installation. ... View more
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