I have a similar concern too. When I raised a request on March 19th ,I thought I had given them sufficeint time period to move my connection .But the irony is, even today (14/April/2020), If I chat with any if the customer care executive ,they ask me to send a mail to relocation@tpg.com.au , other than that I don't see any response or feedback from them. And also I have consumed whole of  my mobile data allocated for the month  ... View more

Thanks for the advice   Will try emailing them ... View more