Hi Peter,   As i have pointed out multiple times (and emailed through screenshots of) I am unable to use the online self service function to relocate my service, I receive an error message saying to CALL TPG. If I was able to use the online sevice I would have moved my service 3 weeks ago. Earlier in this post Jayesh advsied he had created a ticket, can you confirm if this is correct and provide a reference number? Please take the time to deal with my service properly or put me in some kind of queue to do so.   I have also tried using the app and the service is no different. ... View more

Hi, I still have no home internet and have been unable to contact TPG; I have received no contact as a result of the ticket you mentioned was created I have received no reply to any of my emails I am unable to start a chat - I now receive a message saying that I do not have permission to start a chat When I use the self service function to relocate my service I receive a message advising to call TPG I understand the a large number of people will be experiencing service issues at the moment however this is ridiculous, there appears to be no queue order for working through tickets and emails as I sent my intial email on the 1st April (3 weeks ago). Please organise to contact me, I do not expect that I will be paying for service during this time that I have had no internet service and no customer service.   Thanks, Amelia ... View more

Hi, I still have not been contacted about my move, I am in my new apartment (working from home) and have no internet. I am also unable to start an online chat. ... View more

Great thank you so much - will they contact me or can the request be completed without anymore input from me? Thanks again ... View more