Hi @Hippo139, we can see that our Provisioning Team has been in touch and discussed the concerns raised.
We have received a confirmation from our contractor regarding the install date, which is on 11/June/2018 between 8AM and 12NN.
As advised, your attendance is required for us to access the unit and the telecommunications room.
Should you have further queries, feel free to drop us a message. Cheers!
You may also refer to this community article about what to expect with a TPG FTTB install.
What to expect with a TPG FTTB install - TPG Community
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