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ecln · ‎06-06-2018

Yeah it just says there is no internet connection. Spotify App says "You are offline"

ecln · ‎06-06-2018

Yeah I've tried restarting the modem, and I've tested it on Safari and Chrome.

ecln · ‎06-06-2018

Hi Shane, I have not tried an Ethernet cable, just as I do not own one and do not want to purchase one just to test this method, however if its necessary I can obtain one. I have tried chaning WIFI channel like is listed here: (for the Huawei HG532d) https://community.tpg.com.au/t5/Modems-and-Devices/Wireless-Channel-on-your-modem-what-is-it-and-why-should-I/td-p/900 This was based off the advice found on this community post ( https://community.tpg.com.au/t5/Broadband-Internet/Can-anyone-help-Some-websites-won-t-load-when-use-home-wifi/td-p/532 ) who also recommended changing the WIFI name and password, which I also did.

ecln · ‎05-06-2018

Netflix and Spotify will not load in both the apps and browsers. I have tried on an iMac, iPad and iPhone with the same results. The rest of the internet loads fine, including Stan. Netflix and Spotify apps both say there is no connection. netflix.com and Spotify.com do not load either. Based off a previous question I have tried changing the WIFI channel, as well as the ID and password, neither changing the results. Any ideas?

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About ecln

Re: Spotify and Netflix will not load - both Apps and in Browser

Re: Spotify and Netflix will not load - both Apps and in Browser

Re: Spotify and Netflix will not load - both Apps and in Browser

Spotify and Netflix will not load - both Apps and in Browser