That's all very well and I get that these are unprecedented times etc. but our area has had no internet for 5 days now. Every evening I get a message saying that NBNco is investigating the issue, the next morning the message says that NBNco has resolved the issue, and by sundown the whole charade starts again. To make matters worse I'm trying to chat with tech support just to get a timeline on when it'll actually be resolved, and you're so swamped I can't even send the message through. The one time I managed to get it through the chat went unresponded to for half an hour before being closed by your support team (who must be overwhelmed at the moment - aren't we all?) We're trying to work from home or even just stay informed (or distracted) and as far as I can tell the NBN can't cope with the demand... I'm just spitballing solutions here but what's the chances of going back to ADSL2+ for the duration? Regardless I hope TPG can take legal action against NBNco in these times where the internet kinda needs to be treated as a human right. I can't be the only one that's gonna be asking for refunds at the very least... ... View more