I left a message on 7 April and have had no response. The online chat service is not efficient because there are no operators available to talk.  i have had no internet connection for 2 weeks now. There appears to be something wrong with the modem TPG installed in February when I had the nbn connected. I am also moving soon so need to talk to an operator. I am currently paying for a service wihich is not working and will be cancelling my direct debit payments if someone does not get back to me. ... View more

Had the nbn installed in Feb and as of yesterday having internet connection issues. Tried to get on to online chat, but keep getting message' all operators are busy. Tried to check if there is an outage but won't allow me to put my address in. very frustrating!  ... View more