Hi I have followed all instructions and troubleshooting guides. I have a connection light but no dsl/internet. My NCD device flashes only on the first two blue lights. I have received texts about ‘activating’ my NBN. I leave the NCD/router for 30+ mins. I’m still not connected. ... View more

Can I cancel my service I was registered with TPG on the 2/4. Because after looking the TPG community I can see your service not good too much complaining and no one responding my query. ... View more

Hi,   I don't want to porting my existing phone number it's will give me instalation quicker than waiting Telstra to portingmy prevous phone number. If yes please do it and give me the new number . I don't want waiting to 3 weeks get the service installation and service active.  Also, when the check my address show up NBN available at my address so do i need to book a technician to installation NBN? Accounts #: 6787402 ... View more

Hi, I signed a new order on 2/4 and received the modem on 6/4. I would like to ask when the installation will be complete because my previous internet already disconnected on the 6/4. I need to work at home but now no internet connect. Please let me know how Long it will take for activation. ... View more