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About elenisouras

since ‎09-04-2020
‎13-05-2020
elenisouras
Level 2

Re: No internet light on my nbn modem

by Level 2 in Broadband Internet
‎09-04-2020 10:15 AM
‎09-04-2020 10:15 AM
I have checked the status with the link you provided and it says that your installation is in progress and that you are working hard on getting the service available for me.    As I said I tried connecting eevrything last night and everythign worked except I did not get the green internet light come on. Shall I try again in a few days? ... View more

No internet light on my nbn modem

by Level 2 in Broadband Internet
‎09-04-2020 09:18 AM
‎09-04-2020 09:18 AM
Hi I have followed all instructions and troubleshooting guides. I have a connection light but no dsl/internet. Due to the COVID-19 situation TPG are not accepting phone calls and eevrytime I try to go onto a live chat I get told there are no available support people to speak with and so I have no way of communicating with anyone from TPG to resolve my issue.....so I thought I would try here for a better response.   I think I just need my account rolled over to nbn? Please help ... View more
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