I am having the same issue. My internet has not been working for more than 2 days now. I have tried connecting with the staff on the online chat system but am unable to reply to them as the typed message wont send. I have wasted so many hours on this online chat only to find that i will not get my issue done. ... View more

I'm having exactly the same problem. Then when I emailed the helpdesk, I just got a message saying my service was connected and stable. They didn't address my problem at all. I've been trying now for 2 weeks to get in touch with them but no luck so far. ... View more