This is absolutely disgusting service!! I ordered internet on 17th march and have had 3 technician appointment no shows!! The most recent was 1st May 1pm-5pm. I need a internet connection tommorow otherwise i am contacting ombudsman or taking legal action as i have paid a lot of money to this company for nothing in return! Thomas Arnold 6771668 0487989388 tda_243@yahoo.co.nz ... View more

My first appointment was scheduled to be on the 9th April between 8am - 12pm. The technician did not show up and i still have had no contact as to why!! I then checked my installation tracker on the weekend and i see they rescheduled another appointment time for april 20th between 8am and 12pm. Once again nobody showed up and no contact as to why this happened !! I have tried to contact tpg via phone almost every day since the 9th April only to be on hold for hours at a time. The few times i have got through i just get passed from person to person and cannot get an answer out of anyone! Please somebody tell me what am i suppose to do now!? ... View more

Hi I had an appointment today to get my internet connected between 8am and 12 noon as tpg specified in an email. I took the day off work so i could be home to meet the technician during these hours. It is now after 9pm and have had no contact what so ever from tpg about what has happened!. As of tommorow it is easter long weekend and now im afraid i will not get my internet connected for at least another week! I have sacrificed a whole days wages to meet you and probably now have to buy a lot of data to compensate these days until my internet is connected! Please someone let me know what is happening! ? ... View more