My download speed was at 0.09Mbps, and upload speed at 0.11Mbps, with ping of 241ms. The connection was not using the closest tower, but instead intentionally used a tower farther away to reduce internet speeds. Bandwidth throttling is the intentional slowing of Internet service by an Internet service provider, and that is what I was told happened over the phone. I see no evidence that I exceeded the speed of 1Mbps, and you have said that using 100% of the upload speed of my plan is still a problem. I don't see why that is the case if that is the speed that is in the contract. I hav limited my uploads to 125KB/s, and I would like assurance that my connection will not be intentionally altered because of this. I would like an answer to the question of what is the criteria of the built-in program to detect usage and reduce download and upload speeds.
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I have been doing a backup of all my old photos and videos. This is a one off massive upload that has been happening over a few days. I have been told that my NBN connection has been throttled, on an unlimited plan, due the 100% utilisation of the upload speed that I have paid for. This is acceptable use, it is not commercial use or illegal torrenting, and I don't appreciate being questioned about the validity of my internet usage. I called TPG and the connection had to be reset manually on the NBN box in my home, and the connection is no longer being throttled. I would like a guarantee that I can continue my uploads at 1Mbps, which is the upload speed of my unlimited plan. Also, I would like to know what the built-in limit is on uploads if you plan on defending this artificial limitation. These are the solutions I am not interested in: - Paying for a higher upload speed. I do not want a better speed, the speed of 1Mbps is fine. - Limiting the upload speed on my end. I have paid for unlimited at 1Mbps, and I am not interested in limiting it. - Discontinuing my use of cloud storage services. Fault Ticket #7774294
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