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Buddhi · ‎16-04-2020

Customer ID: 4190772 address: 2/81 french street coorparoo qld4151 I am having the same issue right now on Thursday, 16th April at 6. 44 pm since 5 pm. I checked connecting to the modem, but still it is frequently dropping and very unstable. Speed reaches 90 Mbps but suddently drops to nothing. Upload speed is maximum reaching 3 Mbps and drops to nothing within short period of time. I have taken screen shots to prove as in attached.

Buddhi · ‎15-04-2020

I can't use Teams for video or audio calls. Connection is very unstable and dropping frequently. I am in the top tier in speed as I upgraded to see if it helps. I tried to contact your support centre. but it is not approachable. Always indicating TRY AGAIN. Once I got a hang of it, but dropped the chat line after waiting for more than 1.5 hours.

Buddhi · ‎15-04-2020

I am having regular drop out in internet in both speed and connection. I am unable to contact the technical support as it is always indicating busy and not letting to stay in a que. No phone number or email address is available to contact. Please give some way to contact you or I may be force to cancel the service and go with another supplier where i can get support when required as it is critical for me to work from home.

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About Buddhi

Re: Unstable internet connection

NBN connection is unstable - unable to use TEAMS

Unstable internet connection