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About JBPB

since ‎16-04-2020
‎17-04-2020
JBPB
Level 2

Re: No Internet light showing on modem

by Level 2 in NBN Installation
‎17-04-2020 08:24 PM
‎17-04-2020 08:24 PM
Thanks for your help... it's all working now cheers Jill  ... View more

Re: No Internet light showing on modem

by Level 2 in NBN Installation
‎16-04-2020 03:50 PM
‎16-04-2020 03:50 PM
This all looks fine do we need add any username details into the modem ? We have browsed to the IP address and the internet icon has a Red Cross through it. Do we need to reset the modem to factory default and if so how to do we do that and where do we add our username and pwd?  ... View more

No Internet light showing on modem

by Level 2 in NBN Installation
‎16-04-2020 11:20 AM
‎16-04-2020 11:20 AM
Hi we have an existing wifi nbn connect on a new place of residence ... we took delivery of modem and checked NBN connection all fine no outages but  noticed signal strength is   poor. Chatted to installation support  online said nbn fine and transferred to Helpdesk but chat was closed.  The internet t light won't come on? ... View more
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