NBN was connect to my premises FTTN on the 17th of April. My landline has stopped working since then. I have contacted TPG every day but no one is able to help me. I am right now on the phone to TPG for 3 hours with nobody picking up the phone. Can you please help? I am not able to successfully connect my home phone to phone port 1 on the modem. There is dial tone, no green light and calls cannot be made or received.
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