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JayeshP9 · ‎20-04-2020

Hi janett1945, Welcome TPG Community, Try below link for checking your mail setting. make sure password is correct. https://community.tpg.com.au/t5/Broadband-Internet/Setting-up-email-on-your-Windows-10-and-Mac-Mail-10/m-p/8420#M4241 https://community.tpg.com.au/t5/Modems-and-Devices/How-To-Setup-TPG-Email-on-IOS-12/m-p/26291 https://community.tpg.com.au/t5/SIM-Only-Plans/Setting-up-email-on-your-iPhone-and-Android-phones/m-p/8371#M373 I hope those link can help. regards JayeshP9.

janett1945 · ‎20-04-2020

I was unable to send a lengthy email this morning regarding my NBN installation. Breifly, technician called in last week to install NBN, could not find box to connect service. Could the connection box be the small box that was placed near to the front door when the cables were being laid several months ago? I have heard nothing since the technician was here. Could I please have an update. Many thanks, Janet Taylor

luisc · ‎20-04-2020

Hi janett1945, Unfortunately, I cant see the EOD tech report but NBN HFC should include a plate (socket) and a NTD (black box). It seems that in your property still no plate or still pending NBN works on site. It means basically you will get another NBN technnician visit, but we will advice you when it is happening. Thanks

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About janett1945

Re: can't send emails

connection issue

Re: NBN confusion