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About Alexl888

since ‎21-04-2020
‎28-08-2024
Alexl888
Level 3

Re: Speed Upgrade Free Offer

by Level 3 in Broadband Internet
‎22-08-2024 04:23 PM
‎22-08-2024 04:23 PM
PM sent to Kate. Will see what happens next.   ... View more

Re: Speed Upgrade Free Offer

by Level 3 in Broadband Internet
‎22-08-2024 08:34 AM
‎22-08-2024 08:34 AM
IS THIS HAPPENING OR NOT??? FAKE ADVERTISING!!!! GET SOMEONE TO CALL ME AT LEAST. ... View more

Re: Speed Upgrade Free Offer

by Level 3 in Broadband Internet
‎21-08-2024 11:35 AM
‎21-08-2024 11:35 AM
STILL NO SPEED UPGRADE! WAS TOLD THAT THE NEXT BILLING CYCLE THAT IT WOULD BE CHANGED - NOTHING! WHAT ARE YOU DOING TPG?????? ... View more

Re: NBN Speed Upgrade Offer

by Level 3 in Broadband Internet
‎13-06-2024 01:19 PM
1 Like
‎13-06-2024 01:19 PM
1 Like
THIS WHOLE FIASCO RE UPGRADE OFFER - EMBARRASSING! NOT A WORD FROM TPG FOR NOT RENDERING THE OFFER. IS THIS TO BUY TIME TILL WE PAY EXTRA MONEY FOR THE NEW PLAN? ... View more

Re: Speed boost offer

by Level 3 in Broadband Internet
‎13-06-2024 01:16 PM
‎13-06-2024 01:16 PM
Ahra_G - it is now MID OF JUNE and still no sign of supposed FREE UPGRADE! Would this be considered as FALSE ADVERTISING??? ... View more

Re: Speed Upgrade Free Offer

by Level 3 in Broadband Internet
‎13-06-2024 01:12 PM
‎13-06-2024 01:12 PM
Received a reply from the mods asking for details. Have not heard anything back since then. ANY ANSWERS PLEASE??? ... View more

Re: Speed Upgrade Free Offer

by Level 3 in Broadband Internet
‎07-06-2024 09:16 AM
1 Like
‎07-06-2024 09:16 AM
1 Like
NO REPLY FROM ANYONE AT TPG!!! WHERE ARE THE MODS? ... View more

Re: NBN Speed Upgrade Offer

by Level 3 in Broadband Internet
‎06-06-2024 11:27 AM
1 Like
‎06-06-2024 11:27 AM
1 Like
Hello,   I am under the same predicament as well. No emails, no upgrade in speed and no assistance provided. Please HELP! Thank you. ... View more

Speed Upgrade Free Offer

by Level 3 in Broadband Internet
‎05-06-2024 03:29 PM
1 Like
‎05-06-2024 03:29 PM
1 Like
I had opted for a speed upgrade offer end April 2024 and it was advertise as the speed upgrade will kick in during a 6 week window between mid April to End May. Still at 50mbps after hard resetting the modem and no emails received. NEED ASSISTANCE! ... View more

NBN new home installation (TPG Acc # 3813323)

by Level 3 in NBN Installation
‎21-04-2020 03:10 PM
‎21-04-2020 03:10 PM
I have just had a NBN change request to my new property. The status is now active and just received my modem. However, I have not a call or appointment from the NBN to say when they are coming to install the box in the new property. I tried getting on the online chat but each time I will get disconnected after waiting for an hour. Please advise when NBN will be coming to install the required equipment. ... View more
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