Hi @Nausgav84    If the 5G light is not solid on the modem, it may be disabled. You will need to turn the 5G Wifi Channel ON.   https://community.tpg.com.au/t5/Modems-and-Devices/Wireless-Channel-on-your-modem-what-is-it-and-why-should-I/m-p/900#M4   Thanks, ... View more

Hi there               Welcome to the community,   Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you      kind regards   ... View more

Hi. I am home now. Thanks ... View more

Hi Nausgav84, I have checked here and noted that our team member  have already created ticket  during your live chat recently, ticketr refence # 59606741. regards JaayeshP9. ... View more

Hi there                 Welcome to the community, Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you      kind regards ... View more