Hello, Thank you for being a part of the TPG Community. TPG has an installation timeframe of 2-30 days to complete, I have attached a link for that may help you track your installation https://community.tpg.com.au/t5/NBN-Installation/Video-How-to-track-your-TPG-service-installation/m-p/41#M1 I hope that helps   Regards PeterW ... View more