I understand that the wireless connection maybe be slightly slower but 30mbps slower? That has to be unacceptable, so i tried a friends modem and no loss so speed. TPG modem supplied obviously can not supply 100mbps via wireless. Can anybody say otherwise? My speed after 5pm does flucuate but never goes below 80mbps, therefore i should be able to stream live tv without any issues. I live in clarkson, maybe you can check if there is any congestion at the exchange? or have any theories?
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Hi Team I am contracted on 100/40 nbn and I have two issues Firstly my speed currently average 90+mbps which is close enough to advertised speed, but the modem TPG supplied me barely gets to 60mbps. I have notcied you now supply upgraded modem that is dual band, will this fix my issue? and if so how can i get new one at no cost since the previous one supplied to me does not fit my purpose. Secondly I can stream services no problems during non peak hours but come 5pm continuous buffering. I have called TPG before and all they want to know is what im streaming and blaming the services I use, if this was the case wouldnt I get issues all day long. As far as im concerned TPG is not buying enough bandwidth, if this contunies or there is not a fix Ill be forced to take this matter further. Looking forward to hearing solutions that work.
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