it has been three days no internet can use.  I checked all the possibilities but I don't know where is the issue   I checked the router in admin mode(TP-link), and I found out there is no IP address distrub to me! and I also change my internet cable to my router but it doesn't work. Furthermore I checked the outage status but there is no outage within my area. How can I fixed this problem? and I also can ask for the compensation to this situation? ... View more

I Received the router today, but I don't know do the NBN Connection box will be delivered together or not? I just rent and moved to this house three days ago, but I can't find the black NBN connection box in this building... does it be delivered with the router?  I'm confused now.  ... View more