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haoduong1957 · ‎06-05-2020

We signed up on the 15th of April, it has been ample time.

haoduong1957 · ‎06-05-2020

Lights ON on the NBN box: - Blue flashing DSL light - Red flashing interlocked sign - Blue power button Lights ON on the MODEM: - power - 2.4 - 5 - WAN Number of sockets: ONE SOCKET ONLY. Modem is connected to SINGLE socket. This address has not been connected to NBN before. Is there a tehcnician scheduled to come out to connect to the telecomm box? Additionally: I have received threats that billing is going to start. Why is it starting, or why has it already started, if you cannot provide functioning internet?

haoduong1957 · ‎06-05-2020

We signed up for NBN since early April and received the NBN box and modem a week later. We also received the SMS message to connect everything up. When we connected everything, all the lights lit up except INTERNET. The installation status says that our service connection is 'progressing' We've left if for days to see if the connection would happen but nothing has. We're all working from home in this residence and using our Mobile Data. Please rectify or contact us ASAP!

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Re: Not connected to NBN for more than a MONTH!

Re: Not connected to NBN for more than a MONTH!

Not connected to NBN for more than a MONTH!