Hi I got message from tpg “ TPG Important Reminder: Your NBN service is awaiting activation. You're required to connect your NBN modem.” So I did set up the modem and nbn box as per the diagram, But the problem is that there are no ADSL light and internet light comes on the modem however on the nbn box has 4 blue light remain on. I have try to reset modem already doesn’t work. Then I search the internet on tpg community so it seem to be common issue. Then I check the NBN outage website and after I search my address this is what I got. “ This address is not connected to NBN boardband access network “ so can someone from tpg help me with this problem. Thank you. ... View more