While Tasmania is on it way to be the first state in Australia to get gigabit internet, TPG forcing us to watch netflix on 144p, in 2020, until the download speed pick up.   NBN speed slower than ADSL, constant package lost,  with ping to Melbourne way higher than ping to US on a normal day ...   Customer support is nowhere to be seen since last Thursday ... ... View more

Same for me. Worst is the package lost.   I recently transfer from Internode (TPG owns Internode) and I am having problems with package lost and jitters I've check both modem and router, reset multiple times, and this problem has been going on for awhile.   ping -n 100 tpg.com.au Ping statistics for 203.26.27.38: Packets: Sent = 100, Received = 62, Lost = 38 (38% loss), Approximate round trip times in milli-seconds: Minimum = 26ms, Maximum = 236ms, Average = 34ms ping -n 100 google.com Ping statistics for 216.58.199.46: Packets: Sent = 100, Received = 74, Lost = 26 (26% loss), Approximate round trip times in milli-seconds: Minimum = 26ms, Maximum = 44ms, Average = 32ms   ping -n 100 oce.leagueoflegends.com Ping statistics for 184.85.93.71: Packets: Sent = 100, Received = 65, Lost = 35 (35% loss), Approximate round trip times in milli-seconds: Minimum = 15ms, Maximum = 171ms, Average = 25ms   Tracing route to google.com [216.58.199.46] over a maximum of 30 hops: 1 <1 ms 1 ms <1 ms LINKSYS [192.168.43.1] 2 3 ms 4 ms 2 ms 192.168.1.1 3 * 23 ms 23 ms 10.20.25.29 4 * 39 ms 39 ms 27-32-160-129.static.tpgi.com.au [27.32.160.129] 5 29 ms * * 202.7.173.218 6 32 ms * 35 ms syd-gls-har-crt1-be-10.tpgi.com.au [202.7.171.173] 7 38 ms * 35 ms syd-gls-har-cdn11-be200.tpgi.com.au [203.221.3.81] 8 36 ms * 35 ms 72.14.197.162 9 28 ms * 38 ms 72.14.235.55 10 * 50 ms 39 ms 209.85.243.243 11 30 ms 28 ms 27 ms syd09s12-in-f14.1e100.net [216.58.199.46] Trace complete. From that result, the conclusion is that your internet is useless for 22.8 minutes for every hours. Been trying to get in touch with customer support, via chat, forum and phone but problem still persist. ... View more