Hi @michaellau0783    There is an open fault ticket for our engineers in the system already. I will push it up the chain for a quicker resolution and someone should call you within 24-48hrs.   I have PMed you the fault ref number.   regards, David_M ... View more

@peter_k wrote: Hi Michael   I've looked up your details and a case has already been lodged for your issue. TPG will be in contact with you shortly.   Regards, Peter Thanks Peter, could you get back to me on this matter. I have already PM you. Hope this can be resolved quickly as the poor connectivity seems incompetible with the nature of my work - telehealth. Thanks for your understanding     ... View more